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Privacy Policy

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Last updated: October 2025

This Privacy Policy explains how AZ DENT ESTET SRL (hereinafter referred to as “DentalHumanz” or the “Operator“) collects, uses, and protects the personal data of individuals who visit the website https://dentalhumanz.com or contact the clinic through the contact form, the online appointment form, or by phone.

1. Who We Are

  • Operator: AZ DENT ESTET SRL

  • Registered Office: Strada Petőfi Sándor nr. 3, Cluj-Napoca, Romania

  • Tax Identification Number (CUI): 38595836

  • Trade Register Number: J2017006750125

  • Contact Email: contact@dentalhumanz.ro

  • Phone: +40 747 293 368

  • Main Activity: Dental practice activities – CAEN Code 8623

The Operator complies with the provisions of Regulation (EU) 2016/679 (GDPR) and Law no. 190/2018 regarding the protection of natural persons with regard to the processing of personal data.

2. What Data We Collect

Through the website, DentalHumanz may collect the following personal data:

  • Identification data: first and last name;

  • Contact data: phone number, email address;

  • Additional information provided voluntarily: details regarding the request submitted via the contact form or online appointment;

  • Technical data: IP address, browser type, operating system (via cookies and web analysis services).

DentalHumanz does not request or collect sensitive medical data through the website.

3. Purposes of Data Processing

The collected data is used exclusively for legitimate purposes, such as:

  • Managing requests transmitted through the contact or online appointment forms;

  • Contacting individuals to establish, confirm, or modify appointments;

  • Communicating requested information about dental services;

  • Complying with legal obligations regarding archiving and data security;

  • Improving the website browsing experience.

4. Legal Basis for Processing

Data processing is carried out based on the following legal grounds, according to Article 6 paragraph (1) of the GDPR:

  • lit. b) – the performance of a contract or the taking of steps at the request of the data subject prior to entering into a contract (e.g., online appointments);

  • lit. f) – the legitimate interest of the operator to communicate with potential patients and promote its services;

  • lit. c) – fulfillment of legal obligations applicable to the operator (accounting, archiving).

5. Data Storage Duration

The collected data is retained:

  • For the period necessary to resolve the request or complete the appointment;

  • Subsequently, only if there is a legal retention obligation (e.g., accounting documents or contracts);

  • Data from unfinalized forms are automatically deleted after a maximum of 12 months.

6. To Whom Data May Be Disclosed

Personal data may only be communicated to the following categories of recipients:

  • IT service and website maintenance providers (subcontractors of the operator, based on confidentiality agreements);

  • Public authorities, when required by law;

  • Email or hosting platforms used exclusively for transmitting contact messages.

The Operator does not transfer data outside the European Union and does not sell it to third parties.

7. Security of Personal Data

DentalHumanz implements appropriate technical and organizational measures to protect data against unauthorized access, loss, alteration, or accidental disclosure, including:

  • Secure SSL connection for the website;

  • Access control to data;

  • Internal privacy policies;

  • Staff training on data protection.

8. Rights of the Data Subject

According to the GDPR, you have the following rights:

  • The right to access your personal data;

  • The right to rectification of inaccurate data;

  • The right to erasure (“right to be forgotten”);

  • The right to restriction of processing;

  • The right to data portability;

  • The right to object to data processing;

  • The right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP).

To exercise these rights, you can submit a written request to: 📧 contact@dentalhumanz.ro.

9. Cookies and Third-Party Services

The website uses proprietary cookies and third-party cookies (e.g., Google Maps, Google Analytics) for proper functioning and traffic analysis. Full details are found in the Cookie Policy available on the website.

10. Modifications to the Policy

DentalHumanz reserves the right to update this Privacy Policy whenever necessary, depending on legislative or technical changes. The updated version will be published on the website, and the date of the last update will be mentioned in the upper part of the page.

📞 For any questions regarding data protection, you can contact us at:

AZ DENT ESTET SRL

Strada Petőfi Sándor nr. 3, Cluj-Napoca, Romania

📧 contact@dentalhumanz.ro

📱 +40 747 293 368

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